GEA Community Help (Heating Electric Lighting Program) Partnership
Greeneville Energy Authority has a program called Community HELP (Heating Electric Lighting Program). Customers can choose to have their monthly electric bill payment rounded up to the next dollar with all proceeds going to help neighbors who need emergency help with their electric bill as well as for heating with wood via the Greene Co Wood Ministry. The maximum contribution per customer per year is $11.88.
Q: How much help with electric bills can my neighbor receive?
A: Up to $300 each 12-month period.
Q: Who is eligible?
A: Residents of Greene Co who have lived here for 6 months and who don't owe money to the court.
Q: Where & When does my neighbor go to access the help?
A: Greeneville Greene Co Community Ministries (Food Bank), 107 N. Cutler St, Greeneville; M-F 9am-3pm.
Q: What information does my neighbor need to bring with them?
A: The first-time help is requested, a picture ID and a piece of mail showing a Greene Co address is needed. Please also bring the electric bill on paper or phone.
Q: Can my neighbor that is on the pre-pay program receive help?
A: Yes, prepay customers and customers who are billed monthly are eligible for help.
PROJECT CARE
Are you willing to help neighbors pay their electric bill in an emergency situation? If so, sign up for round up, and then join Project Care by paying a few extra dollars each month to assist--the amount is your choice. All donations made through Project Care will be MATCHED by GEA!!!
Assistance is given directly to customers when they ask for help at Greeneville Greene Co Community Ministries (Food Bank). The information for neighbors seeking assistance is the same as for GEA Community HELP listed above.
If you are already rounding up and want to add a little extra, you will need to unenroll in round-up, change the amount, and reenroll. There is no limit to the number of times you change your donation amount, and it will not start until the next bill. For more information and to sign up, CLICK HERE or contact GEA at 423-636-6200.
September 2026
(cOMMUNITY hELP + pROJECT CARE =)
847
Households Helped so far this year
113
Households Helped in September 2026
$124,465.88
Distributed so far this Year
$15,065.06
Spent in September 2026